Jarvis is an Australian on-demand cleaning platform that connects homeowners and renters with professional, insured, and background-checked cleaners. With a digital-first model and a strong commitment to customer satisfaction, Jarvis has transformed the fragmented cleaning industry into a seamless experience for both families and cleaners.
We developed a platform that connects customers with insured, background-checked cleaners, ensuring both safety and reliability. By integrating smart matching algorithms, flexible scheduling, and transparent pricing, we eliminated the inefficiencies of a fragmented market.
Eminence Technology partnered with Jarvis to create a seamless digital marketplace that redefined household cleaning in Australia. Our solution not only improved customer confidence but also empowered cleaners with tools for retention and consistent service delivery.
With this approach, Jarvis scaled rapidly, driving recurring revenue, enhancing customer satisfaction, and positioning itself as a leading name in Australia’s on-demand cleaning industry.
We always knew there was a smarter way to manage household cleaning, but creating a platform that people could trust was the real challenge. Eminence Technology helped us achieve this with their technical expertise, thoughtful design, and scalable systems. They enabled us to connect thousands of families with verified cleaners, turning Jarvis into a trusted name in on-demand services.
Founder, Jarvis
With 90% of bookings happening offline through informal arrangements, the cleaning industry lacked structure, consistency, and a streamlined customer experience.
Customers often struggled to find reliable cleaners, fearing inconsistent service quality, lack of accountability, and security concerns when inviting strangers home.
Homeowners spent hours searching, comparing, and vetting different cleaners, turning the booking process into a stressful and time-consuming effort.
Traditional cleaning models offered poor support for workers, leading to high turnover, unstable income, and unreliable service consistency for customers.
Without standardized processes and service guarantees, many customers felt uncertain about the results, leading to inconsistent satisfaction and limited repeat bookings.
Partnering with Jarvis, we set out to transform household cleaning from a fragmented service into a seamless digital experience. We began by fixing the supply side, vetting and insuring cleaners while providing them with tools to succeed. The user journey was simplified through flexible scheduling, transparent pricing, and easy-to-navigate reviews.
Trust was built into the platform with police checks, insurance coverage, and satisfaction guarantees that reassured families. Strategic expansion, city by city, ensured sustainable growth fueled by recurring bookings and strong referrals. The outcomes were transformative: households saved valuable time, customers gained confidence, and cleaners enjoyed fair support that encouraged loyalty.
With 39,000+ reviews, steady recurring revenue, and leadership across multiple cities, Jarvis became a trusted name in on-demand cleaning.
Cleans Booked Online
Positive Customer Reviews
Average Rating Across Services
Customer Retention Through Repeat Bookings
Looking to build a digital platform like Jarvis that scales with trust and efficiency? We help businesses create seamless user journeys, smart automation, and sustainable growth models. Partner with us to transform your industry into a trusted digital-first experience.
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