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About Infini Inc.

Infini Inc. is a family-run business renowned for sourcing and supplying premium natural stones from around the world. With a focus on durability, sustainability, and aesthetics, the brand has built long-standing trust among homeowners, designers, and contractors. By combining global sourcing with ethical practices, Infini Inc. stands as a reliable partner for both residential and commercial projects across North America.

  • case-img IndustryNatural Stones / Premium Building Materials
  • case-img Business TypeWebsite Development, Product Catalog Integration, Quote Request System
  • case-img ServicesFamily-Owned B2C & B2B Supplier

How Our Interactive Portal Improved Infini Inc.’s Conversion Rate

Infini Inc. sought to modernize its customer journey, enabling buyers to evaluate stone quality online with the same confidence as in person. We built a platform that combines detailed catalogs, interactive visuals, and seamless quote requests, empowering contractors, designers, and homeowners to make faster, informed decisions while showcasing the brand’s exclusivity and ethical sourcing.

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Our Services Provided

1. Product Catalogue Development

  • Detailed descriptions covering texture, origin, and durability.
  • High-resolution stone images for visual clarity.
  • Organized categories for homeowners, designers, and contractors.
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2. Quote Request System

  • Integrated inquiry forms linked to each product page.
  • Automated lead routing to relevant sales teams.
  • Faster response time to convert interest into action.
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3. Visual Storytelling

  • High-quality visuals reinforcing the exclusivity of rare stones.
  • Highlighting sustainability and ethical sourcing practices.
  • Lifestyle-oriented designs to show stones in real-world use.
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4. Customer-Centric Experience

  • Easy navigation tailored for multiple audiences.
  • Support channels for quick client communication.
  • Accessibility features for smooth browsing on any device.
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Client Speaks

Working with Eminence Technology elevated our brand presence online. Customers now explore our stones with confidence, inquiries doubled, and our premium positioning has never been stronger. The portal is a true growth driver.

CEO, Infini Inc.

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Key Challenges We Solved

Complex Product Presentation

Customers struggled to assess premium stones online without losing detail, requiring a system that highlighted quality and aesthetics seamlessly.

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Multi-Audience Needs

Contractors, designers, and homeowners needed tailored catalogues while accessing the same product database, demanding intelligent categorization.

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Inquiry Bottlenecks

Without e-commerce, customers lacked a direct way to move from browsing to buying, slowing down conversions.

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Trust & Exclusivity

Infini Inc. needed to prove the rarity and ethical sourcing of its stones digitally to maintain credibility and market positioning.

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Slow Decision-Making

Buyers delayed purchases due to insufficient online details, highlighting the need for decision support tools like specifications and visuals.

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The Development Journey

We began with extensive user research, analyzing the buying behavior of contractors, homeowners, and designers. Our goal was to identify the information gaps that caused slow decisions and limited trust.

Next, our design team created a visually compelling UI/UX, combining rich catalogs, immersive stone visuals, and interactive features that simplified navigation. Each product page became both educational and persuasive, helping buyers evaluate stones effectively.

Finally, we integrated a lead-focused backend system, linking quote requests with sales teams for faster conversion. With automated responses, sustainability highlights, and storytelling elements, Infini Inc.’s portal positioned itself as a credible premium supplier.

Results That Matter

60%

Faster customer inquiries.

2X

Increase in conversions.

45%

Increase in time spent on the portal

72%

Increase in daily audience footfall

Ready to Build Your Online Product Portal?

Just like Infini Inc., your business can accelerate conversions and strengthen customer trust with a digital-first approach. At Eminence Technology, we blend strategy, design, and flawless execution to deliver measurable, long-term impact

Our focus is always on creating solutions that simplify experiences and add real business value.

Let’s Get Started

Your vision, our tech let’s connect.